Here at the Rhinestone Store, we understand that there are times when you need assistance in deciding on what color and/or size rhinestones or jewels you need for your project. Purchasing a large quantity of stones is risky when you're not sure what you need. You can always purchase our Rhinestone Color Card, but sometimes just a sampling of a few pieces is all you need.

HOW TO RECEIVE A FREE SAMPLING OF ROUND RHINESTONES

• We offer our customers the opportunity to get up to 5 round flat back crystals or 5 round hotfix crystals for FREE!
  
• Samples must be different colors and/or different sizes.
  
• Make a list of the samples you need - color and size (up to ss20)
• We may substitute a requested sample size based on product availability.
  
• Email us at: info@rhinestonestore.com the following information:
  • Name
  • Shipping Address
  • Contact email address
  • The 5 rhinestone samples you need

HOW TO PURCHASE A SAMPLING OF ANY RHINESTONE OR SEW-ON JEWEL

• Make your list of sample colors, sizes and styles.
• Samples must total a minimum of $2.00.
• Email us at: info@rhinestonestore.com with your order, or go to the CONTACT US link on our website.
• Include the following information in your email, or in the COMMENTS section of the CONTACT US form:
  • Article number and description of the shape
  • The Rhinestone or Jewel Color
  • The Rhinestone or Jewel Size
  • Email account you wish the "Payment Request" to be sent.
  • Shipping Address

SHIPPING
Standard shipping is free. There is a charge for Priority Mail or Priority Mail Express.

PAYMENT
Once we receive your email with your order, we will total up the costs and issue the "Money Request" to the email account provided by the customer. The order will ship once payment is received.

HELPFUL HINT
If you create an account on our website, you can add the sample rhinestones or jewels you're interested in, to your "Wish List" so you don't forget what you ordered. Then when you're ready to place your order, you can simply log in, go to your account and refer to your Wish List to place your order. Very efficient and easy!

Other benefits of setting up an account with us:

1. You are automatically enrolled in our CRYSTAL CLUB Rewards Program. As a member of our Crystal Club, you will earn points for every purchase. These points are redeemed for cash to be used on a future order.
2. You will also have a history of what you have purchased for future reference.

READY TO PLACE AN ORDER
We offer four ways to place an order:

1. Ordering through our website is the quickest way to complete your purchase.
2. Orders can be emailed with the payment being completed with a "Payment Request" through the customer's email account.
3. Orders can be placed over the phone (814-636-0696), with a "Payment Request" sent through the customer's email to complete the payment. We are sorry, but we do not take credit card information over the phone.
4. Payment can be made by check or money order. Checks must clear the bank before the order is shipped. This normally take about 10 to 14 days to complete.

The Rhinestone Store is happy to assist with your project. Please don't hesitate to contact us if you have questions or need help with your project. Once you've completed your project, please share it with us and we'll post it on our website and Facebook page! We LOVE seeing what our customers are creating!

Please note: The Rhinestone Store reserves the right to substitute article numbers or size, based on availability for the FREE samples.

Thank you,
The Management of the Rhinestone Store