The Rhinestone Store is located in Erie, Pennsylvania, USA
To ensure our customers receive their products securely, the Rhinestone Store only uses TRACKABLE shipping methods provided by the US Postal Service to ship orders. This includes our economical FREE SHIPPING option.
Due to COVID, there may be delays in shipping and the receipt of packages. Once a package leaves our offices, we have no control over how it is handled while in transit. Customers are provided tracking numbers to follow the progress of their package and also to enable them to get help from the Post Office if needed. International packages ARE taking longer due to how COVID is being handled in other countries. If packages are taken longer than normal, we advise the customer take the tracking information to their local post office for assistance.
SHIPPING ORDERS COMPLETE
We prefer to ship orders complete. If an order is processed and an item is out of stock, but expected in within 1-3 days, we may hold your order till the items come back in stock, so we can ship it complete. If you DO NOT want us to hold your order, please indicate that in the comments section when checking out. If a product is out of stock, and will take longer than 3 days to be back in stock, the order will ship minus that item and the estimated ship date will be noted on the order in the customer's account.
UNDELIVERABLE AND UNCLAIMED PACKAGES
Customers are responsible for providing the Rhinestone Store with a valid shipping address as well as a valid email address for communication. Customer will be notified if a package is returned to our offices as "Undeliverable" or "Unclaimed", via email, asking if they want the package shipped again. If so, the customer will receive a "Paypal money request" from the Rhinestone Store for any fees incurred by the Rhinestone Store as well as the charge to ship the package again. If the customer chooses to cancel the order, they will be charged a 15% re-stocking fee and any other fees incurred by the Rhinestone Store. Shipping fees are non-refundable and if the package originally shipped free, the customer will be charged a minimum of $4.99 for shipping/handling fees. After 30 days (from when the packaged was returned to the Rhinestone Store), no refund will be issued if there is no communication between the customer and the Rhinestone Store regarding the returned package.
If a shipment is refused for any reason, the customer will be charged 15% re-stocking fee as well as any other fees incurred by the Rhinestone Store relating to the refusal.
LOST OR DAMAGED PACKAGES
We take great care to make sure the address on a package is what was provided by the customer, and package their order appropriatly for shipping. Unfortunately, things happen and packages may get damaged or lost in transit. The Rhinestone Store has no control over what happens to packages once they leave our offices. It is the customer's responsibility to file a claim with the US Postal Service if their packaged was lost or damaged in transit. Claims can be filed directly on the USPS website.
USA DOMESTIC SHIPPING
The shipping options below include estimated shipping times. The actual time it takes for a package to arrive at it's destination is dependent on the following:
USA DOMESTIC SHIPPING SERVICES AND TIME
There is always the risk of packages getting lost or damage when in transit. The Rhinestone Store does not include additional insurance when shipping packages. Customers (domestic and international) have the option to purchase insurance to protect their package in the event it is lost or damaged. The following describes what insurance is included with the shipping method selected by the customer:
CLOSED FOR VACATION:
Friday, July 3 through Monday July 6
Orders will begin being processed the following business day. Due to the quantity of orders received, order processing may take an additional day or two.
Please don't hesitate to contact us if you have any questions regarding our policy.
The Management of the Rhinestone Store
- Deal of the Day
- SWAROVSKI CRYSTALS
- SWAROVSKI FLAT BACK RHINESTONES
- Swarovski 2088, 2058, 2028, 2006 and 2034 Round Flatbacks
- Swarovski Nevettes, Drops, Marquise and Raindrop Flat Backs
- Swarovski Squares, Rectangles and Triangle Flat Backs
- Swarovski 2364, 2365 Pailsey Shapes, Flat Backs
- Swarovski 2738, 2739, 2740, Alpha, Beta & Gama Flat Backs
- Swarovski 2771, 2772, 2773 Geometric Shapes, Flat Backs
- Swarovski 2774, 2775, 2776, 2777 Geometric Shapes, Flat Backs
- Swarovski 2204 Pure Leaf Flat Back
- Swarovski 2585 Graphic Flat Back Crystals
- Swarovski 2709 Rhombus Flat Back
- Swarovski 2714 Fan Flat Back Crystals
- Swarovski 2797 Diamond Leaf Flat Back
- Swarovski 2798 Contour Flat Back
- Swarovski 2808 Heart Flat Back
- Swarovski 2813 Moon Flat Back
- Swarovski 2816 Rivoli Star Flat Back
- Swarovski 2826 Rivoli Snowflake Flat Back
- SWAROVSKI FLAT BACK, HOTFIX RHINESTONES
- Swarovski 2078, 2038, 2028, 2012 Round Flat Back, Hotfix Crystals
- Swarovski Drops, Nevettes, Marquise Flat Back, Hotfix Crystals
- Swarovski Squares, Rectangles, Triangle Flat Back, Hotfix Crystals
- Swarovski 2817, Star Hotfix Flat Back
- Swarovski Hotfix Bundles of Colors
- Swarovski 2712, Margarita Flat Back, Hotfix Crystals
- Swarovski 2364, Paisley Flat Back, Hotfix Crystals
- Swarovski 2365, Paisley Flat Back, Hotfix Crystals
- Swarovski 2714, Fan Flat Back, Hotfix Crystals
- Swarovski 2716, Rivoli Triangle Flat Back, Hotfix Crystals
- Swarovski 2738, 2739, & 2740, Alpha, Beta & Gamma Flat Back, Hotfix Crystals
- Swarovski 2753, Edelweiss Flat Back, Hotfix Crystals
- Swarovski 2771, 2772, & 2773, Geometric Hotfix Flat Backs
- Swarovski 2774, 2775, 2276 & 2777, Geometric Hotfix Flat Backs
- Swarovski 2788, Wave Hotfix Flat Backs
- Swarovski 2808, Heart Hotfix Flat Back
- Swarovski 2813, Moon Hotfix Flat Back
- Swarovski 2816, Rivoli Star Hotfix Flat Back
- Swarovski 2847, Pentagon Flat Back, Hotfix Crystals
- SWAROVSKI SEW-ON FLAT BACK RHINESTONES
- SWAROVSKI FLAT BACK RHINESTONES
- SWAROVSKI NAIL ART
- SUPPLIES AND TOOLS
- Gift Certificates
- HELPFUL INFORMATION