To ensure our customers receive their products securely, the Rhinestone Store only uses TRACKABLE shipping methods provided by the US Postal Service to ship orders. This includes our economical FREE SHIPPING option.
Please call us at: 814-636-0696, during normal business hours for information on expediting your order. We do our best to meet the needs of our clients.
SHIPPING ORDERS COMPLETE
We prefer to ship orders complete. If an order is processed and an item is out of stock, but expected in within 1-3 days, we may hold your order till the items come back in stock, so we can ship it complete. If you DO NOT want us to hold your order, please indicate that in the comments section when checking out. If a product is out of stock, and will take longer than 3 days to be back in stock, the estimated ship date will be noted on the order in the customer's account.
Customer are responsible for providing the Rhinestone Store with a valid shipping address as well as a valid email address for communication. If a package is returned to our offices as "Undeliverable", we will notify the customer, to acquire the correct address. The customer will receive a "money request" from the Rhinestone Store for any fees incurred by the Rhinestone Store as well as the charge to send the package again. If the customer chooses to cancel the order, they will be charged a 15% re-stocking fee and a minimum of $4.99 for shipping and handling fees.
If a shipment is refused for any reason, the customer will be charged 15% re-stocking fee as well as any other fees incurred by the Rhinestone Store relating to the refusal.
LOST OR DAMAGED PACKAGES
We take great care to make sure the address on a package is what was provided by the customer, and package their order appropriatly for shipping. Unfortunately, things happen and packages may get damaged or lost in transit. The Rhinestone Store has no control over what happens to packages once they leave our offices. It is the customer's responsibility to file a claim with the US Postal Service if their packaged was lost or damaged in transit. Claims can be filed directly on the USPS website.
USA DOMESTIC SHIPPING
USA DOMESTIC SHIPPING SERVICES AND TIME
There is always the risk of packages getting lost or damage when in transit. The Rhinestone Store does not include additional insurance when shipping packages. Customers (domestic and international) have the option to purchase insurance to protect their package in the event it is lost or damaged. The following describes what insurance is included with the shipping method selected by the customer:
Please don't hesitate to contact us if you have any questions regarding our policy.
The Management of the Rhinestone Store
- Deal of the Day
- SWAROVSKI CRYSTALS
- SWAROVSKI FLAT BACK RHINESTONES
- Swarovski 2088, 2058, 2028, 2006 and 2034 Round Flatbacks
- Swarovski Nevettes, Drops, Marquise and Raindrop Flat Backs
- Swarovski Squares, Rectangles and Triangle Flat Backs
- Swarovski 2738, 2739, 2740, Alpha, Beta & Gama Flat Backs
- Swarovski 2771, 2772, 2773, Geometric Flat Backs
- Swarovski 2204 Pure Leaf Flat Back
- Swarovski 2520 Cosmic Flat Back
- Swarovski 2585 Graphic Flat Back
- Swarovski 2611, Solaris Flat Back
- Swarovski 2612 Jelly Fish Flat Back Partly Frosted
- Swarovski 2709 Rhombus Flat Back
- Swarovski 2714 Fan Flat Back
- Swarovski 2797 Diamond Leaf Flat Back
- Swarovski 2798 Contour Flat Back
- Swarovski 2808 Heart Flat Back
- Swarovski 2813 Moon Flat Back
- Swarovski 2816 Rivoli Star Flat Back
- Swarovski 2826 Rivoli Snowflake Flat Back
- SWAROVSKI FLAT BACK, HOTFIX RHINSTONES
- Swarovski 2078, 2038, 2028, 2012 Round Flat Back, Hotfix Crystals
- Swarovski Drops, Nevettes, Marquise Flat Back, Hotfix Crystals
- Swarovski Squares, Rectangles, Triangle Flat Back, Hotfix Crystals
- Swarovski Hotfix Bundles of Colors
- Swarovski 2712, Margarita Flat Back, Hotfix Crystals
- Swarovski 2847, Pentagon Flat Back, Hotfix Crystals
- SWAROVSKI SEW-ON FLAT BACK RHINESTONES
- SWAROVSKI FLAT BACK RHINESTONES
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