Orders
are processed within 24 to 48 hours in the order they are received-excluding
weekends and holidays. Orders are processed and ship out of our
office Monday through Friday only. When figuring when to expect
your order, please add the processing time to the
shipping days. Most clients receive their order in 7 business days
or less depending where you are in the country in relation to us
(we are in Pennsylvania).
Orders
placed Friday through Sunday, are not processed until the following
Monday at the earliest. We do not count Saturday and Sunday as "shipping"
or processing days, so please allow the alloted number of week days
to receive your items. Example: overnight orders placed on Friday
would not be processed until Monday at the earliest.
If
you need an item by a particular date, please call us (814-835-944)
or let us know in the comments area when you place your order, and
we will make every effort to meet your needs as quickly as possible.
There
are times when certain items are out of stock, and expected in within
a few days. We may hold your order until these
items are in so your order can ship complete. If you DO
NOT want us to hold your order, and ship it partially complete,
you may specify that on the comments section in the order page.
Out of
stock items ship in 5 to 10 days. We make every effort to ship as
quick as possible.
We are
not responsible for lost or damaged orders. You will be responsible
to contact the shipping company regarding lost or damaged goods. |