ORDER PROCESSING

Orders are processed within 24 to 48 hours in the order they are received-excluding weekends and holidays. Orders are processed and ship out of our office Monday through Friday only. When figuring when to expect your order, please add the processing time to the shipping days. Most clients receive their order in 7 business days or less depending where you are in the country in relation to us (we are in Pennsylvania).

Orders placed Friday through Sunday, are not processed until the following Monday at the earliest. We do not count Saturday and Sunday as "shipping" or processing days, so please allow the alloted number of week days to receive your items. Example: overnight orders placed on Friday would not be processed until Monday at the earliest.

If you need an item by a particular date, please call us (814-835-944) or let us know in the comments area when you place your order, and we will make every effort to meet your needs as quickly as possible.

There are times when certain items are out of stock, and expected in within a few days. We may hold your order until these items are in so your order can ship complete. If you DO NOT want us to hold your order, and ship it partially complete, you may specify that on the comments section in the order page.

Out of stock items ship in 5 to 10 days. We make every effort to ship as quick as possible.

We are not responsible for lost or damaged orders. You will be responsible to contact the shipping company regarding lost or damaged goods.